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A/R Collections Clerk


Momentum Telecom, a leading hosted VoiP, broadband services and unified communications provider, offers smart, customizable cloud solutions to direct subscribers and more than 400 partners nationwide.  Momentum Telecom delivers superior quality products backed by a geo­ redundant network with 100% uptime and best-in-business customer service.  Headquartered in Birmingham, AL, Momentum Telecom has additional offices in Kennesaw (GA), Lexington (KY), Philadelphia (PA), Warwick (NY), Cartersville (GA), and Vancouver (BC).


We are seeking a highly motivated, experienced A/R Collections Clerk who can support best practices and contribute to the company's financial and DSO targets. The successful candidate will be a proven results achiever with exemplary standards of execution and presentation.



Reporting to the Finance Manager, the AR/Collections Clerk's primary responsibilities will be:

  • Prepare and send Direct customer courtesy  letters
  • Make  outbound collections calls for White  Label Voice and Direct  customers
  • Assist  with the UNEP suspension process
  • Forward payments received in office to lockbox
  • Assist  with month-end reporting
  • Other duties  as assigned



  • High school diploma  or GED equivalent required
  • 2+ years of experience in a telecom billing and/or  collections environment
  • Exceptional organization, detail and communication skills; commitment to high standards of excellence
  • Intermediate knowledge of Microsoft  Office Suite, especially Excel
  • Prior experience with cloud-based billing applications
  • Experience with SQL databases a plus
  • Professional telephone demeanor; comfortable communicating with customers
  • Must be able to thrive in a busy and demanding work environment
  • Must have  ability to organize, prioritize and complete assigned duties  accurately and proficiently
  • Must be able to work well unsupervised



  • General office environment.
  • No special physical demands required
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